Scott Bales

Biography

Scott Bales is the global leader on Innovation, Design & Mobility in a world gone digital.

As Chief Mobile Officer for Moven, the world’s first-ever card-less bank, Scott’s message is one that businesses can’t afford to ignore, mobile is here to stay and it is drastically changing how we interact with our consumers.

A former Senior Vice President of Fundamo, a Visa company, Bales is an expert on the state of the financial services industry. In addition to his roles as Business Development Manager for ANZ and the Head of Technology for ANZ subsidiary, WING, Scott has also been Director of Strategy and Partnerships for the African Centre for Mobile Financial Inclusion.

Through ten years of international experience in innovation, thought leadership, implementation planning, & strategy, Scott has built a global reputation as a sought after consultant and speaker who communicates unorthodox ideas with passion and charisma.

Topics

• Mobile banking
  • Have an understanding of how mobile evolution will impact their consumer
  • Get to grips with the future of technology
  • Understand the steps they need to take to be ready for mobile disruption
    
    
• The financial industry
  
  
• Trends in banking
  
  
• Consumer behaviour evolution, organisational transformation, disruption
  • Learn to identify and ask the right questions of the market signs that are disrupting financial services
  • In depth understanding of the realities that shape the modern consumer
    
    
• Understand how the consumer modality shift impacts your organisations outlook
  • Leave with key questions that organizations should be asking themselves, and their customer base
    
    
• Social media, consumer opinion, tipping points, and debtors revolt
• Learn the dialogue that occur in just 60 seconds in the information age, and how it can have impact within days, or even hours
• Prompt the audience with the questions they need to consider when planning and evolving their social media strategies
  
  
• Entrepreneurship, start-ups and disruption
• Learn to understand and appreciate the art to Information Architecture, Interaction Design, Usability, Visual Emotion Connection and The Power of Prototyping
• Learn to identify and act on both quick win and longer term opportunities to refine the touch points of your organisation

Testimonials

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