John Formica - Hire Keynote and Guest Speaker

John Formica

The ex-Disney guy and leading authority in the service industry and business culture growth

John Formica, the “Ex-Disney Guy”, is a highly sought after internationally known speaker and author of the top selling book, Making the Customer Experience Magical Now!

He acquired over 30 years of experience in top management positions with service industry leaders including Walt Disney World Resorts®, Hyatt Hotels, Hilton, Adam's Mark and Sunrise Senior Living.

He has inspired audiences with over 3,500 keynotes and seminars across the globe while appearing on all major TV networks, business journals and recently featured in the Virgin Atlantic In-flight Magazine.

Today, John is the leading authority in the service industry, team culture environments and named “America’s Best Customer Experience Speaker”. John has successfully helped businesses, healthcare organizations, schools, tourism communities and professionals, build customer loyalty for life, attract and keep more customers and create “Whistle While You Work” Team Environments.

John Formica Book as a speaker/entertainer for your next event

Key Points for John Formica

John Formica is the ex 'Disney Guy’.
He is an internationally known speaker, business coach and author.
During his 10 years at Walk Disney World Resort, John lead his team to achieve the highest guest satisfaction ratings among all Disney World Resort Hotels.
John has appears on every major TV network, numerous business journals and features in the Virgin Atlantic In-flight Magazine.
He is an American Customer Experience Coach and a leading authority in the service industry.

Topics for John Formica

How to "create the dream" and emotionally engage your guests to love you!
Understand the mindset of your guests to give them what they really want and create customer loyalty for life!
The magic begins with your people

Making relationships, sales connections and staff more memorable, likeable and magical
How to find, interview and hire great people

It's show time
- The magic is in the details
- How to develop a Disney "on-stage" five star presence
Secrets to create Disney-like raving fans
- Be different than your competition

Be the top of mind awareness in your industry

Develop remarkable team culture to gain loyal and committed employees
Learn Disney leadership strategies to create a "Whistle While You Work" team environment
- Be more productive, build team moral and have fun every day

Testimonials for John Formica

Excellent speaker – on point, professional, outgoing, credible, and reached our employees on a whole new level.
Beaver Creek Resort Colorado

John is a sensational speaker. John talks about the Disney experience and brings it to your business.
Leishman Assoc.

I wanted to thank you so much for your presentation at the College. The information that you provide is straight forward and we are able to apply right away.
Margi Erickson

I have been attending sales and motivational seminars for over thirty years and can't remember one that grabbed my attention and held it through the entire presentation. I strongly suggest that we have John back again.
Regional Manager
Fort Sill National Bank

Having a motivator like John Formica come in and energize our employees and management staff was like an "air freshener plug in". Refreshing starts immediately.
Marriott Hotels

In my eight years as a Chamber employee, I have been to many, many seminars and luncheons, but I must say, yours was the best I have ever experienced. Thank you so much for enlightening so many people on Administrative Professionals' Day in Henderson.
Chamber of Commerce