- Gihan Perera started his internet consulting business in 1996, a year after visiting every website in the world in a day.
- He is an entrepreneur, business consultant, speaker, mentor and interviewer.
- In 2012, Forbes magazine listed him at #5 in its worldwide list of the Top 10 Social Media Influencers in Book Publishing.
- He writes and presents for Citrix Global, a leading provider of online collaboration technology (such as GoToWebinar and GoToMeeting).
- Fit For The Future
Thriving, Not Just Surviving, in a Post-Pandemic World
The coronavirus pandemic has transformed every part of our world and daily lives – at home, for business, and in society at large. We know it will continue to change, but we don’t know what “normal” will be in a post-pandemic world. We all need to need to navigate an uncertain and volatile future, but we also have the opportunity to shape that future.
In this session, you will explore future scenarios for your industry, learn practical tools for clearer decision-making, and develop the new skills you need to thrive in a fast-changing world.
- The short-term and long-term post-pandemic trends shaping your industry.
- Take more control of your own future.
- Engage three key stakeholder groups in creating the future.
- Accelerating Digital Transformation
High-Tech Meets High-Touch
The coronavirus pandemic has accelerated the use of robots, AI, and other technology – with robots used in innovative ways to keep humans safe, and AI used to analyse large amounts of data to find solutions for managing the health and economic consequences. But even before the pandemic, employer demand for AI in the workplace had more than doubled over the last three years, most CEOs expected their employees and machines to work as “integrated teams”, and digital transformation topped the list of leadership issues. In a post-pandemic world, expect AI, robots, and other transformational technology to play an even more important role.
All the evidence shows that people and machines together are better than either of them alone. For smart, savvy organisations and leaders, this is a real game-changer – because digital transformation can boost productivity, enhance customer service, and create a competitive advantage in a fast-moving world.
- The hype and the truth about the impact of AI.
- How AI and robots will transform the future workplace.
- Wise leadership in an age of AI, automation, and digital transformation.
- Reimagining the Workplace
A New Vision for The Future of Work
The coronavirus pandemic has transformed when, where, and how we work – with social distancing, more people working from home, online meetings, and virtual collaboration. COVID-19 has accelerated digital transformation for many organisations, and the future workplace will never be the same.
In the short term, while the coronavirus is still a threat, the physical workplace will need to change. And in the longer term, smart leaders and savvy organisations will use the opportunity to build a better workplace – with more flexible work, greater collaboration, diverse teams, and better work-life integration. This creates the environment that attracts the smart, talented, savvy people with the skills you need for future-proofing your organisation – on the road to recovery and beyond.
- Understand how COVID-19 has changed workplace priorities forever.
- Discover the five things the best employees want from their workplace.
- Know what it takes to create the best workplace on Earth.
- Customers On Your Side
The Post-Pandemic Customer
The coronavirus pandemic has changed the way you engage with your customers – with more cashless payments, online orders, home delivery, and sometimes even new products (gin distilleries going into the hand-sanitiser business!). The new customer has different wants and needs, and the organisations that succeed understand the five key trends shaping the post-pandemic customer. When you get customers on your side, you understand the new customer journey, discover how to solve their problems, and future-proof your business in the short and long term.
- Understand the five key trends shaping the post-pandemic customer.
- Map out the changes in your unique customer journey.
- Create stronger ties and greater customer loyalty.
- Disruption By Design
Business as Unusual in a Post-Pandemic World
The coronavirus pandemic has shaken up every part of our lives, but the real disruption to your industry is yet to come. Every crisis creates opportunities, and with so much uncertainty about the future, it’s never been as important to innovate. Innovation and disruption are two sides of the same coin: Disruption is when change happens to you, innovation is when you lead the change yourself.
Innovation is everybody’s business now, and the best organisations and teams foster a culture of ongoing innovation. They engage their employees, customers, community, and other stakeholders to make innovation a habit, so it becomes embedded into everyday work and an important part of carving out a post-pandemic future by choice.
- Foster a culture of innovation and action.
- Engage clients and customers in innovation and change.
- Make time for innovation in a busy workplace
Use simple, practical techniques for generating ideas and taking action.
- The Future of Leadership
Leading The Change in a Post-Pandemic World
The coronavirus pandemic has brought “business as usual” to a screeching halt, and our post-pandemic future needs a new kind of leader. Successful leaders will engage the minds and hearts of all their stakeholders, need to leverage the unique skills and talents of their team members, and must provide confidence and clarity in an uncertain future.
- Accelerating the experience curve in your team members.
- Finding talent everywhere with virtual and distributed teams.
- A personal brand that positions you as a future-ready leader.
Gihan was excellent with the crowd. He adapted his presentation to work with the demographic of our attendees and was relatable, funny and very educational. He was excellent to work with in the briefing phase of the event preparation and he asked intelligent and targeted questions to really get to know his audience. Gihan was professional on arrival with confirming his AV requirements, slick in his delivery and a dream guest speaker to work with. Thanks Gihan!
Department of Fire and Emergency Services
Gihan’s professional, thorough and collaborative approach were evident in all our dealings with him. Framed by Gihan’s entertaining presentation style, his relevant knowledge of key issues in local and global context, practical tips and tools for the workplace, and his understanding of emerging trends resonated with the group and contributed to our leadership conference’s success. Overwhelmingly positive feedback and light-bulb moments from delegates.
Energy & Fertilisers Corporate Communications Manager
Gihan’s candid style and humour won over the packed house from the moment he began speaking. It came as no surprise when he received the highest rating of all the guest speakers we had on the day. If you get a chance to bring him into your organisation or conference, I strongly recommend you do so before someone else books him.
Marketing Manager – Corporate Solutions
Gihan's presentation was a great opening session at our recent senior leaders forum. He cleverly integrated his knowledge and facts about technology evolution and other global disruptions into a compelling story about the change occurring in our working lives, and how we can best respond to it as leaders and individuals.
Gihan was an excellent choice of speaker who was motivational, humorous and thought-provoking. With a Congress objective to inspire and challenge delegates, Gihan fulfilled the brief perfectly.
General Manager WA
Our delegates at the Engineers Australia WA leaders conference this year were enthralled by Gihan’s keynote address. His energy and enthusiasm (with a good dose of humour) engaged the audience and set the scene for the rest of the day.
National Events Manager
Leading Age Services Australia Ltd
We were extremely happy with Gihan as were our delegates for the Australian Association of Practice Management conference held in Perth 2017. Not only was I personally impressed with his professionalism and thoroughness but Gihan received an extremely high rating from the attendees (in fact one of the highest for our 4 day conference) and I would recommend him to anyone wanting to be informed, entertained and impressed! We need more Gihan’s in the world!
Australian Association of Practice Management
We had the pleasure of Gihan Perera presenting our biggest 2 Day Bootcamp for 2017. Gihan was one of many high profile speakers at our event and was regarded as the best of the entire event by a number of attendees. Gihan’s presentation was engaging, funny, insightful and inspiring, delivered with intelligence and charm. I could have listened to him speak all day. Highly recommend, five stars!
Gihan set a new standard for our members. Great value, his content was fresh and new, plus inspirational and aspirational all at the same time. From an organiser's perspective he was extremely efficient and effective, delivered exceptional value and made my job of delivering excellence so much easier.
Society of Consumer Affairs Professionals (SOCAP)
One of, if not the, most professional and easy to understand presentations I have ever attended. Succinct, to the point, and full of humour that helped me absorb the content much quicker than I would have otherwise.
Maggie Dixon Real Estate
Fantastic! Feedback was all positive and I heard that people were leaving to go and get their colleagues to come. This was the best attended non-mandatory company-wide briefing we have had in the 7 years I've been here
Customer Insights Manager
Gihan really hit the mark at our International Conference. His unique message and humour engaged my diverse member audience and left them feeling inspired and empowered. I have worked with Gihan over many years and I am always impressed with how he evolves his presentations with the most current and future trends.
Professionals Real Estate Group
Polished, and rated in the top 3 presenters by most of our attendees. From my perspective as a conference organiser, you were fantastic to deal with.
Council of Queensland Insurance Brokers (CQIB)
I was very happy with what you did to personalise the session and make it so practical. Genuine take home value that brokers can implement to make a positive impact on their businesses
Mortgage and Finance Association of Australia (MFAA)
We were very appreciative of the work and preparation you invested in our National Summit. In the feedback, your presentation was listed as one of the most valuable features of the Summit.
Allianz Global Assistance
Presentation rated very highly, interesting, amusing and generally enjoyed by all
Local Government Managers Australia Queensland
We loved it and had great feedback on your keynote. Bravo!
Group Training Australia
Gihan is an engaging speaker with a wonderful way of making sense of the many wild and wonderful visions of the future, and transposing them into what it might really mean for normal mortals!
AMP Financial Planners Association Ltd
Gihan gave our audience an engaging and entertaining presentation. Importantly he adapted his key messages for relevance to our pharmaceutical industry. His liaison with our conference secretariat was professional at all times.
Pharmacy Guild of Australia
After excellent client feedback from last year's engagement, we invited Gihan back to deliver two new presentations. Again Gihan was outstanding. His first presentation was insightful and thought provoking, and his second - in a workshop format - was interactive and highly practical. Gihan is experienced, versatile and easy to work with, and audiences love him. We'll continue to use work with him again and again.
Founder & CEO
Gihan is an expert at connecting with an audience and his keynote presentations at two Group Training National Conferences have generated overwhelmingly positive feedback from delegates. The vast majority of people rating your session gave it a top score of 5 (awesome) for both content and relevance. Thank you for delivering an entertaining and productive close to the conference.
National Communications Manager
Group Training Australia