- Certified Speaking Professional.
- Co-Author, The art of conversation.
- Worked across all industry sectors internationally, including Hilton, WHK, TAL, Jumeriah Group, Telstra, A. T. Kearney.
- Clients express Hugh is excellent at engaging across the whole organisation, at all levels. Re-framing, re-vitalising, and inspiring their people.
- Takes time to understand the business and deliver proven content that addresses their needs.
- Is engaging and fun!
- Lead Engaged Organisations with Naked Conversations
Engagement surveys continue to tell us our organisations could be more engaging places to play and that our people leave their manager not the organisation. If we are to create innovative, inspiring cultures to survive and thrive in these tough times we need to master the art of open, authentic communication.
- Let’s have a High Stakes Conversation
Wake up! Communications in the 21st Century has morphed dramatically. Gone are the days of hierarchy and megaphone leadership. These days the power to influence and persuade is more vital than ever to seal the big deals and get the outcomes you are looking for.
- You just don’t get me! Applying Conversation M.O.D.E.™
Having the emotional intelligence to understand how your conversational mode impacts those around you and the maturity and willingness to flex your approach, significantly improves your ability to influence and get more of what you need and want.
- Selling is Just a Conversation™ for the ‘accidental’ Sales Executive
Many highly experienced, technically capable, well-educated executives suddenly find themselves falling short in their ability to engage, influence and persuade their people and their prospects. Rising through the ranks of professional service firms requires more selling and less delivery, Selling is Just a Conversation™ provides the blue-print to do it in an engaging and authentic manner.
- Mastering Conversationomics™
We are all in sales, whether influencing our teams, partners or children. Whether selling products or services. The attitudes we bring to our self, selling, and the company brand all potentially impact the success we enjoy in life.
Hugh was our main speaker at the 2012 Woolworths Property Conference speaking on Teamwork and Conversation skills. He really engaged a large group of 160 people of different ages for over 2 hrs- he made us laugh - he made us think about our conversation style. His presentation was funny, to the point, easy to process and understand. Many of my colleagues commented that it was the best presentation of the conference. Thanks Hugh!
Regional Development Manager
Hugh is one of the best training facilitators I have come across in nearly 25 years of professional development in the UK, Hong Kong and here in Australia. His techniques, insights, and manner with the group was instrumental in them coming away with an enormous amount
of drive to grow our business in the coming months and years.
Senior Manager Business Advisory
I recently attended a negotiations course with Hugh. What struck me immediately was his ability to strike a balance between the theory, his personal experience and good old fashioned common sense. Hugh is extremely engaging and relatable and delivered this course in a way that made it 'stick'. I couldn't recommend him highly enough. Book him in. Now.
Communications and Partnership Manager
I have had the pleasure of working with Hugh on various projects over the past 18 months. He is a total professional, a brilliant facilitator and a genuinely good person. Hugh has the charisma and skill to bring a training room to life, engaging with participants, delivering the
content and making the workshop enjoyable for all.
Leadership and Management Development Lead
Deakin Prime (Deakin University RTO)
Hugh was the keynote speaker for our most recent biannual team meeting and his topic - Conversation M.O.D.E. - was extremely well received by the group: we got a tonne of positive feedback! We were looking for a guest speaker to educate and entertain and Hugh did exactly that.
Transport for NSW
Hugh was recommended to me as a person of good character and exceptional training skills; he not only displayed these qualities but also was engaging, communicative, flexible and imaginative. Hugh helped us to grow Candle into one of the most admired companies in the
industry. I highly recommend him for culture changing sales oriented assignments.
Hugh was engaged to deliver a tailored program for 10 of our people to view "sales is just a conversation" over 4 weeks. Feedback from the team was: "best money I have ever spent", "best training course ever", "valuable from the 1st to the last minute", "made me think totally different about how I execute my job - learned a lot from Hugh". We will engage Hugh again because he engages honestly, professionally, warmly and thought provokingly.
Head of Sales Engagement & Support Services
Communications Design & Management Pty Limited