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Belinda Yabsley has built an inspiring reputation for innovation in the art of customer relationship management.Starting in the automotive industry as a receptionist in country NSW, Belinda went on to become the youngest Branch Manager of a Mercedes-Benz owned dealership in Australia, and the first female to be recruited for this position. Belinda Yabsley then went on to launch the worlds first "Mercedes-Benz Airport Express" in Sydney, a unique concept resulting in previously unheard of levels of customer satisfaction.
Currently a well-respected mentor and speaker, Belinda Yabsley is still referred to as "Miss Mercedes" by many within the media and business world. Her reputation being based on both her stellar sales record and ground breaking work in the field of customer experience management.
Belinda Yabsley believes in creating client experiences based on respect, trust, patience and empathy. For her, relationships do not stop after the sale, in fact that’s only the beginning. As a result, 100% of her sales business has come from repeat clients and referrals. This level of commitment enabled Belinda Yabsley to set new benchmarks in the prestige Automotive industry, including writing the first custom order in Australia for the Maybach Saloon valued at $1 million. It also gained her International recognition, having been nominated for many of Australia's leading business awards, including winning 2005 Sydney Business Woman of the Year by Sydney Business Review.
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