Bob Ansett was born in Australia but spent his formative years in the United States. His story has been well documented in his three best-selling books, “Bob Ansett, An Autobiography”, “The Customer” and “The Meaning of Success”.
He founded the Budget Rent A Car System in 1965 and in doing so developed a unique organisation that grew from a small two person business to a dynamic enterprise employing over 2000 people trading in 20 countries with an annual turnover exceeding $400 million.
Budget was a trendsetter with employee relations and was one of the first companies to introduce health and fitness programs for its employees. Budget’s innovative marketing and customer service excellence was recognised not only in this country, but also internationally.
Business Magazine BRW dubbed him ‘the entrepreneur’s entrepreneur” for he not only built a remarkable business but changed the way in which business was conducted in this country.
Leaving Budget in 1989. He established ‘Bob Ansett Marketing’ to provide consulting services in the field of Customer Service. That company operates from Noosa Heads on the Sunshine Coast, where Bob now resides.
He has been President of the Melbourne Chamber Of Commerce, founder and inaugural President of The Australian Customer Service Association, Chairman of the Federal Government’s ‘Trade Negotiations Advisory Group’, Vice Chairman of the Moomba Festival and was President of the North Melbourne Football Club for 13 years.
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